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GlassesConnection.com Terms and Conditions of Supply

Any order and subsequent purchase of goods or services from GlassesConnection.com shall be governed by the following terms and conditions.


You acknowledge and agree that all information supplied to us is true and accurate. GlassesConnection.com takes no responsibility for any consequences if false, misleading or incorrect information is supplied to us.

Customer Obligations

By submitting your order to GlassesConnection.com you confirm: you are a recognised Optician or Optometrist or Eye Doctor or Eyecare Professional.

Submission of an Order represents an offer to purchase Goods from GlassesConnection.com, and we may confirm receipt of this offer via email.

Orders are only accepted by us once your payment has been received.

Limitations of Supply

We will make every effort to ensure that all Orders are fulfilled. If the Goods you have ordered are unavailable, we will attempt to contact you to give you a choice to receive an alternative or a refund. If we are unable to contact you, your Order will be cancelled and you will be given a full refund.

If considered necessary or appropriate before an Order is accepted, GlassesConnection.com has the absolute discretion to contact you to discuss your Order, or details of your Order.

Prices and Payment 

An Order must be paid for in full before processing and shipment will commence. Prices stated on our website are in United States Dollars. (USD) Prices stated are exclusive of any applicable taxes that may apply. We cannot guarantee that we will not make a mistake and misprice an item inadvertently. If this is the case, GlassesConnection.com will notify you of the error. You will then have the choice to either accept the correct price or to cancel your Order. GlassesConnection.com will appear on your cardholder statement for any transactions through this website.

Shipping and Delivery 

We will make every possible endeavour to ensure your Goods are dispatched to you as quickly as possible after placing your order. You will be notified by email at the time your Goods are dispatched. Delivery of the Goods will be made to the address provided by you at the time you placed your Order. If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected. In the case of non-delivery, if either GlassesConnection.com or our courier is at fault, you will be offered the choice of a full refund or re-delivery.

Returns Policy

All glasses supplied are covered by a 365 Day full money back 100% Satisfaction Guarantee. 

This means you have 365 days to own your glasses, and at the same time, making up your mind whether you love them or not. If not, you can return them anytime within 365 days for a full refund!
It doesn’t matter what your reason is, it could be any of the following: uncomfortable fit, wrong colour, wrong lenses, faulty/inferior quality… whatever it is, if you’re not happy then neither are we.

This guarantee underlines our commitment to total customer satisfaction and also the belief we have in our own products.

Copyright and Trademarks

The website's design, names, text, images, graphics, logo are all owned by GlassesConnection.com. They may not be reproduced for any commercial or public purpose without the expressed consent of GlassesConnection.com.

The "GlassesConnection.com" name or any other registered or unregistered trademarks displayed on the website may not be used without the expressed consent of GlassesConnection.com.

Privacy Policy

We respect your privacy. That's why we will not disclose, rent or sell your email address or other contact information to any other company. We collect this information in order to be able to process your order and to make it easier for you when you re-order. All information about you will be maintained with strict confidence. Should you ever wish your details to be removed from our database, email your request to sales@glassesconnection.com

Applicable Law

Any claim shall be governed by the laws of the state of California, USA applicable therein, without reference to any choice of law provisions. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in California USA and irrevocably agree that all claims may be heard in such court. You agree that a final judgment in any such action or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.